FAQ

What types of products do you sell?
Metalware specializes in high-quality tools and equipment, including power tools, hand tools, hardware accessories, storage solutions, and outdoor equipment. we also provide workshop essentials for both professionals and diy enthusiasts.
Do you offer product consultations?
Yes. our expert team is available to help you choose the right tools for your needs. whether you’re working on a home project or need professional-grade equipment, we’ll guide you to the best solution.
Can i place bulk or custom orders?
Absolutely. we accept custom orders for businesses, workshops, or individuals needing specific tools in larger quantities. please contact our team for details.
What payment methods do you accept?
We accept all major credit and debit cards, paypal, and post-payment options (where available). all transactions are secured for safe shopping.
Do you offer delivery services?
Yes, we deliver across the country. free shipping is available for orders over $99. standard shipping times vary between 2–7 business days, depending on your location.
What is your return policy?
You can return items within 30 days of purchase if they are unused and in original packaging. some exclusions apply (such as custom orders). please check our return policy page for full details.
Do your products come with a warranty?
Most of our tools come with a manufacturer’s warranty. warranty length and coverage vary depending on the product. details are listed on each product page.
Do you provide tool maintenance or repair?
We don’t provide in-house repairs, but our team offers detailed guidance on tool care, troubleshooting, and maintenance tips to extend your equipment’s life.
Do you organize workshops or training sessions?
Yes! we host both in-store and online workshops where you can learn safe and effective tool use, discover new techniques, and stay updated with industry trends.
How can i contact customer support?
You can reach our support team via email, phone, or through the contact form on our website. we’re here to assist you with any questions.