Privacy Policy

At Metalware, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website, make a purchase, or interact with our services.

Information We Collect

We may collect the following types of information:

  • Personal Information: such as your name, email address, billing/shipping address, and payment details when you make a purchase.

  • Account Information: if you create an account, we store your login details and order history.

  • Browsing Data: including cookies, IP addresses, and device information to improve site performance and personalize your experience.

How We Use Your Information

We use your information to:

  • Process and fulfill your orders.

  • Provide customer service and respond to inquiries.

  • Improve our website, products, and services.

  • Send order updates, promotional offers, and newsletters (if you opt-in).

  • Ensure secure transactions and prevent fraud.

Data Protection

We implement security measures such as encryption and secure servers to protect your data. Your personal information will never be sold or shared with third parties for marketing purposes. We may share limited data with trusted service providers (e.g., payment processors, shipping carriers) strictly to complete your orders.

Cookies

Our website uses cookies to enhance your shopping experience, remember your preferences, and analyze website traffic. You can disable cookies in your browser, but some site features may not function properly.

Your Rights

You have the right to:

  • Access, update, or delete your personal data.

  • Withdraw consent for marketing communications.

  • Request details about how your data is used.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies.

Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date.

Contact Us

If you have any questions about our Privacy Policy or how your data is handled, please contact us at:

Metalware Customer Service

📧 support@metalware.com

📞 +48 123 456 789